Refund Policy

We make every effort to provide the best quality products every single time you order with us.

It is the customer's responsibility to verify the quality, quantity, and condition of the product during delivery or pickup.

Return of Products During Delivery

We have a "no questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if they are not satisfied with the quality, freshness, or physical condition of the product. At the time of delivery, we will take the returned product back with us, and the respective prices will be deducted from the total order amount, a delivery fee of INR 20 will be added to the order if the updated order amount falls below INR 999.

Return of Products After Delivery

Products once sold and delivered to you shall be eligible for return only if the product condition is found to be damaged, broken, faulty, or different from the ordered one. You can return the product(s) purchased from us within 24 Hours of Delivery, provided, the package(s) are sealed/unopened/unused and in original condition.
 

For settlement of returns, the Customer should bring the product(s) to be returned with the invoice bill to our offline store

Sai Super Market,

5-50-81/B, 5/14 Brodipet, Guntur, Andhra Pradesh - 522002

For any other queries/info please reach out to 1kgcart@gmail.com or +91 91112 98887

Any disputes will be settled under the jurisdiction of the Guntur Court.